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Febelfin Academy

2017 in review

In 2017, we celebrated our tenth anniversary. It was a unique opportunity for reflecting on the past, but also and above all for looking ahead and preparing for what the future will bring.

After all, we face many challenges in our sector. Digitisation calls for the development of new skills, and lifelong learning is required to ensure a good career. Investment in learning is therefore more important than ever.

The challenge lies in being able to quickly offer current and relevant subject matter using different learning methods. In a world that is changing more and more rapidly, keeping up-to-date with new legislation, processes and procedures is a must. We also need to have the right skills. We can tackle this best by working together - co-creating. This allows us to achieve results that exceed expectations.

In 2018, we are again ready to put this into practice together with you. You can consult the complete activity report here

Customer satisfaction

0%
Overall result

Open calendar

0
Courses

Tailor made

0
Training days

Sectoral initiatives

0
Registrations

Lecturers

0
Experts

Examinations

0
Examinations taken

Business development

0
Survey Answers

Governance

0
New team members

Mission

0
Clients

Customer satisfaction

Were our customers pleased by our services?

97%
Overall result

Qualitative results per category

95%
Content
98%
Lecturers
97%
Accommodation

Find here some of the reactions of our participants

  • Des répercussions positives sur le travail quotidien.
  • Une formation vivante et enrichissante!
  • Des qualités pédagogiques et expertes.
  • Un rendu très précis.
  • Une formation interactive et un contenu varié.

Citations des participants

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Open calendar

How many trainings were organised in our premises?

270
Courses

Moreover, 1/3 of our courses are renewed annually.

New courses in 2017

  • Comment exploiter LinkedIn de façon optimale
  • Améliorez vos compétences numériques
  • Garantissez votre mobilité professionnelle
  • Identifiez et utilisez votre créativité au travail et en dehors
  • Cybersécurité: Sécurité des informations
  • La nouvelle approche de travail: qu’est-ce que cela signifie pour moi en tant que collaborateur?
  • La relation naturelle? Banking du future
  • Impact de la réglementation PRIIPS sur vos activités et votre modèle opérationnel
  • Utilisation et importance des produits structurés dans la gestion de patrimoine et les conseils d'investissement
  • La loi relative aux assurances: La boîte à outils du parfait consommateur
  • Entretiens axés sur le conseil pour les intermédiaires de crédit
  • Compliance officers: réglementation relative à l’insolvabilité

Check out our training offer for the first half of 2018

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Tailor-made

What was the total number of tailor-made training days we set up for our clients?

530
training days

Our team behind our specific training solutions:
Ingrid Goris, Business Development Manager
Sarah van Eeckhout, Junior Business Project Manager
Barbara Marchione, Junior Business Project Manager Insurance

Training at Touring Insurances

Je tenais à remercier Febelfin Academy, et en particulier le formateur Jean Begerem, pour la formation donnée. J’ai appris pas mal de choses et cela m’a permis de remettre à niveau mes connaissances acquises depuis 15 ans dans le métier. Je tenais à remercier le formateur pour la façon de donner cours qui était pour moi très intéressante et très attractive. Au plaisir!

Valérie Beths - Gestionnaire sinistre auto

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Sectoral initiatives

What was the number of registrations for the following joint training initiatives?

1.804
registrations

Overview of our sectoral iniatives

aimed at bank
employees
aimed at stock exchange members
aimed at notary
employees
aimed at saving
banks employees
aimed at independent banking and investment services
aimed at the specific training offer for outplacement programmes in the banking sector

To learn more about our sectoral projects, visit the following websites:

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Lecturers

On how many experts can Febelfin Academy count to deliver excellent knowledge sharing?

255
Experts

Our lecturers are highly appreciated!



98%

is the score given by our participants on the expertise quality during their training.


100%

of our lecturers believe working with Febelfin Academy yields clear added value for them.

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Examinations

Curious to know how many examinations were taken by Febelfin Academy?

60.154
Examinations

In 2017 we increased by 12% the number of certified examinations because in 2016 we counted 53.827 records.

Completed certified examinations 2017
Certified private banking - Investment 39
Certified private banking - Estate 43
Compliance 34
Leasing 21
Bank Intermediation 4.790
Credit Intermediation 19.585
Insurance intermediation 35.642
TOTAL 60.154
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Business Development

How many of our clients responded to the strategic research survey?

2.990
Survey Answers

How does the future of learning look like? In collaboration with SD Worx and Antwerp Management School, we asked both our HR policymakers and our participants this question. The task of Febelfin Academy is to offer a hybrid answer. Learn more about our strategic research.

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Governance

How many new members did we welcome to our team?

2
New team members

Mieke Dhont
Junior Business Project Manager

Danielle Vander Elst
Reception and Administrative Assistant

Board of Directors

NEW Chairwoman: Wien De Geyter - Secretary General of Febelfin VZW.

The following changes in mandate were also implemented in 2017:

  • Geert Bernaerdt - Head of Learning and Development at BNPP Fortis
  • Pierre-Aymar de Potter - CFO of BPost Bank
  • Carole Van den Eynde - Training and Development Manager at Beobank
  • Karel Van Eetvelt - CEO Febelfin VZW
  • Bart Van Herzele - Head of Learning and Development at Belfius
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Mission

What is the total number of all our clients combined for 2017?

2.015
Clients

Discover what drives us to provide enriching training with added value:

Mission
Learning, key for evolution

Values
Quality, Development, Openness, Dynamic