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Operational risk management - Live webinar

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The course covers the essential aspects of operational risk management and its challenges in the financial services industry. Hot topics such as, selection and reporting of leading KRIs, demonstrating business value of risk management, and the formulation of a risk appetite statement are detailed and debated. Uprising topics like information security and conduct metrics are also covered.

Taught by a world leading expert in the field, the course is a must-have for all the operational risk practitioners wishing to benchmark their practice and discuss new best practices. It is also a tremendous opportunities for newcomers to gain a comprehensive overview what operational risk managers need to know.

After the course, participants will know about:


Niveau Expert
Type opleiding Live Webinar

Totale prijs *

Leden: € 530
Niet-leden: € 640
Partner BZB: € 530
Incompany: op maat, prijzen op aanvraag

* Heb je recht op subsidies?
* Prijs: prestatie in het kader van permanente beroepsopleiding, vrijgesteld van BTW

Beschikbare data

05/10/2022 - 07:00u - 15:00u - Operational risk management

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Who Should Attend:

  • Heads of Operational Risk
  • Entreprise Risk Managers
  • Operational Risk Managers
  • Operations Managers
  • Internal Auditors
  • HR officers
  • Compliance officers
  • Consultants
  • Regulators

Vereiste voorkennis

Expert level: Subjects will be treated thouroughly. You should have knowledge of macro-economical concepts.



Chapter 1:

Operational Risk Framework and Governance

  • Risk Management Framework
  • Governance of Operational Risk
  • 1st line and 2d line: The partnership model
  • Make the risk committees effective
  • Business value of ORM

Chapter 2:

Risk Appetite Definition, Statement and Communication

  • Industry guidance on Risk Appetite
  • Definition and Governance: Communicating Risk Appetite
  • Risk Appetite & Tolerance Statements: examples and case studies
  • Template for actionable risk appetite
  • Cascading and Monitoring Risk Appetite: indicators and dashboards

Chapter 3:

Risk identification and assessment

  • Tools and techniques for risk identification
  • Risk register: a list
  • Risk connectivity: network of risks
  • Definition and rules for RCSAs
  • Tool: Impact / probability matrix: shapes and forms, definitions
  • Usage and choice when defining RCSAs
  • Risk rating: when and how

Chapter 4:

Designing and Selecting Preventive Key Risk Indicators

  • KRI, KPI, KCIs: concepts,overlaps and examples
  • Essential features of preventive KRIs
  • KRI Typology: four categories of preventive KRIs
  • KRI Design
  • Six steps for preventive KRIs: exercises
  • Examples of leading KRIs


Duration: 1 day training

Hours: 9h - 17h (6 hours)

Location: This training will be given online.

Language: This training will be given in English.

Additional information:

How do you start the webinar? You will receive a login and password by email to access our platform. In the platform you will find a link. By clicking on the scheduled date the webinar will start via Webex. 
In order to receive training points, it is important to enter your own name and surname in Webex, follow the entire training day and answer the questions suggested by the trainer. Do not follow the training with several people on the same PC.


You follow a ‘Live webinar’ digitally in a group. It is ‘learning-apart-together’. At an agreed time, the teacher and participants log in to a video conference tool, each from his or her own location and with his or her own computer. Via this tool’s camera, microphone and chat function, there is an opportunity for interaction and feedback, both from the participants to the teacher and vice versa. The teaching material consists as a basis of a presentation via the MyFA learning platform, supplemented with various other items (such as digital syllabus, presentation, audiovisual fragments, etc.).

Type of training: 
During Live Webinars you see the presentation and the trainer live via your screen. You can communicate with the trainer and ask questions.

Training material

  • PowerPoint presentation (slides);
  • Live Video.


David Lannoy
Risk, finance & treasury