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Trajectory - Qualified Payments Expert

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The payments landscape is constantly evolving. Whether it is through changing market expectations, new regulations, shifting economic realities, or emerging technologies, there is never a dull moment in this industry. As payment methods converge and use cases start to overlap, it becomes increasingly important to have a wide, up to date, and wholistic view of all payment methods. Whether you’re new to the fascinating world of payments, looking to refine your understanding of payment methods you don’t often work with, or a subject matter expert looking to understand the latest evolutions and industry insights, Febelfin Academy has you covered.

Through our collaboration with RedCompass Labs, a consulting and technology firm dedicated to the payments industry, as well as industry experts from a diverse range of organisations, we are pleased to present you a training curriculum that will enable you to obtain, upon completion of all modules and the accompanying exam, a “Qualified Payments Expert” certification.

The goal of this training is for the audience to get a good image on the world of payments, including the context & concept, the relevant framework, and future developments.

This four-day training curriculum will consist of four modules:

We’ll leave no stone unturned, from the basics of correspondent banking to the latest developments in the instant payments regulation. Although this training is aimed at industry professionals (product managers, business analysts, payments IT professionals, sales/account managers, or consultants), it is open to everyone, with no background knowledge required.


Level Advanced
Learning format Classroom training

Total price *

Members: € 2.200
Non-members: € 2.600
Partner BZB: € 2.200
Incompany: tailor-made, prices on request

* Are you entitled to an allowance or subsidy?
* Price: service in the context of continuing professional training, exempt from VAT


  • Banking: 24 p/h
  • Consumer credits: 12 p/h

Continuing Professional Development

Exam/CPD 500176 permanent education consumer loans
600.013 permanent education banking

Please let us know you're interested in this training should there be no date available, the planned date does not suit you and/or this session is full. As soon as about 5 people are registered on the interest list, we will propose a new course date. Your registration on the interest list is free of charge and without any obligation.

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Target group

Our payments training course is aimed at employees from payments, organisation, auditing and IT areas; at customer consultants in the private and corporate customer sectors; and at specialist and management staff.

The training course can be followed by various target groups:

  • payment officers;
  • procurement;
  • employees who encounter investment funds (funds, management company, custodian, transfer agent, distributor);
  • compliance staff;
  • internal auditors;
  • product managers;
  • consultants;
  • employees of the legal department. 

Required prior knowledge

Advanced level training: this training requires a general basic knowledge of the subject.

Prior knowledge required: To experience the most impact of this course, it is best that you have acquired a certain basic knowledge/notion of payments.  


We kindly ask you to study the pre-course material (available on your profile MYFA) before the start of the trajectory – some of them are a must read, others are optional to read. They have been carefully selected to introduce the class workshops and to support in-depth discussions with fellow participants.

  • Module 1 : Banking & Payments (source Febelfin Academy) (mandatory)
  • Module 2 : 
    • Eleventh survey on correspondent banking in euro (source ECB) (mandatory)
    • Money Travels: 2023 Digital Remittances Adoption (source VISA) (optional)
    • The cross-border opportunity (source VISA) (mandatory)
    • The future of payments March 2023 Key consumer insights  (source VISA) (optional)
  • Module 3 : Study on the payment attitudes of consumers in the euro area (SPACE) – 2022 (source ECB) (mandatory)
  • Module 4 : FAQ on the Digital Euro (source ECB) (optional)



This training gives you a complete overview through 4 modules. 

Module 1 - European Payments (duration 6 class hours)

Lecturer: Kjeld Herreman

Guest speakers: Kristine De Lepeleire (Manager Projects Payment Systems UCV/CEC) & Francis De Roeck (Global Cash Management - Head of Industry Engagement for Payments at BNP Paribas)

  • Q&A related to the pre-course material
  • Introduction to SEPA & the role of the EPC
  • Regulatory & supervisory context of European Payments
  • Overview of Belgian payment working groups
  • Introduction to payments messaging & ISO 20022
  • Overview of transaction processing steps
  • Payment initiation & reporting – Introduction to Isabel
  • SEPA credit transfers
  • SEPA direct debit
  • SEPA instant credit transfers
  • European market infrastructures
  • Eurosystem (T2/T2S/TIPS)
  • EBA Clearing
  • IBAN Namecheck
  • SEPA Proxy Lookup Scheme
  • Request to Pay
  • SEPA One Leg Out payments

Module 2 - Cross-Border Payments (duration 6 class hours)

Lecturer: Kjeld Herreman

Guest speakers: Saskia Devolder (Strategic Programme Director Cross-border Payments SWIFT) & Janssen Marianna (Visa Direct Banks Business Development Director Europe)

  • Q&A related to the pre-course material
  • Introduction to Correspondent Banking
  • Nostro/Vostro accounting
  • The regulatory framework for cross-border payments
  • Network management
  • Derisking in cross-border payments
  • Introduction to SWIFT & its messaging services
  • Payment routing strategies
  • Charge types
  • Introduction to SWIFT GPI and Transaction Manager
  • Transaction Pre-validation
  • SWIFT Go
  • Case management
  • MT vs MX messaging
  • Overview of FX products
  • SWIFT Customer Security Programm

Module 3 - Card & POS/POI Payments (duration 6 class hours)

Lecturer: Kjeld Herreman

Guest speakers: Geert Strobbe (Team Leader & Business Consulting Worldline Financial Services), Isabelle Onkelinx (Chargeback Expert IO Resolution) & Peter De Wit (Innovation Manager Beobank) 

  • Q&A related to the pre-course material
  • The Three Corner Model
  • The Four Corner Model
  • Introduction to card authorisation, clearing, and settlement
  • The role of the Card Scheme
  • Overview of card schemes, co-badging
  • Introduction to interchange
  • 3D Secure & Strong Customer Authentication
  • Payment Gateways
  • Mobile Wallets
  • Alternative Payment Methods
    • Payconiq
    • Buy Now Pay Later
    • Open Banking
    • Pay Buttons
    • Mobile Initiated SEPA Credit Transfer
  • The role of Worldline in the Belgian market
  • The role of Europay in the Belgian market
  • Case Beobank

Module 4 - Trends & New Entrants in Payments (duration 6 class hours)

Lecturer: Kjeld Herreman

Guest speakers:  Mark Munne (Product Marketing Manager Isabel Group), Tim Hermans (Director of the National Bank of Belgium) & Alessandra Guion (General Manager FinTech Belgium)

  • Q&A related to the pre-course materials
  • Overview of change drivers in the payments world
  • Consolidation in Payments
  • Credit institutions vs EMI/PI
  • Changing customer expectations
  • Pay to X
  • Money remittance businesses
  • ACH Offerings
  • Wallet solutions
  • Open Banking – PSD2, SPAA, & OFF
  • Tokenization & stablecoins
  • Central Bank Digital Currency & the digital Euro
  • ACH offerings
  • Introduction to Fintech Belgium
  • Showcase of Belgian payment fintechs-round table


  • Duration: 4 x 1 training day (6 class hours per training day)
  • Hours: 09:00 to 16:30 
  • Location: Febelfin Academy: Phoenix building, Koning Albert II-laan/Boulevard du Roi Albert II 19, 1210 Brussels
  • Language: This training will be given in English. 
  • This course gives you a complete overview through 4 modules.  The course leads to the certification 'Qualified Payments Expert’ after successful completion of all modules and the accompanying test.  
  • Examination information: After following the modules, one can obtain the certification "Qualified Payments Expert" at the conclusion of the full programme and after completing a successful examination.  The tests for module 2 & 4 at the end of the course consist of multiple-choice questions (no disc correction).  You get 2 attempts to pass these tests.  The tests for modules 1 and 3 consist of group assignments.  These cannot be retaken. For a satisfactory result, you must obtain at least 60% for each module. If you pass, you will receive the certificate proving that you have passed the test and that you have the required technical knowledge. One must complete the online-tests within a month of taking the training.


You follow a ‘Classroom training’ in a group. You, the other participants and the teacher are all present in the same classroom at an agreed time. There is an opportunity for interaction and feedback, both from the participants to the teacher and vice versa. The teaching material consists as a basis of a presentation via the MyFA learning platform, supplemented with various other items (such as digital syllabus, presentation, audiovisual fragments, etc.).

Training material:

  • PowerPoint slides
  • Various pre-course materials


Kjeld Herreman
Clearing, settlements & payments

Kristine De Lepeleire
Clearing, settlements & payments

Tim Hermans
Clearing, settlements & payments
Taxation & regulations
Risk, finance & treasury
Retail banking

Peter De Wit
Retail banking
Clearing, settlements & payments

Saskia Devolder
Clearing, settlements & payments

Marianna Victorovna Janssen
Clearing, settlements & payments

Francis De Roeck
Clearing, settlements & payments

Alessandra Guion
Clearing, settlements & payments

Isabelle Jeanne Y Onkelinx
Retail banking
Clearing, settlements & payments

Retail banking
Clearing, settlements & payments

Mark Munne
Retail banking
Clearing, settlements & payments