New
Continuing Professional Development
Retail banking

Learning by doing: Take your first steps in AI with an interactive game

Discover how to critically approach the fundamentals, applications, and challenges of AI in the financial sector.  Apply your new insights immediately through an interactive, gamified exercise that bridges theory and practice.

Basic
In class training
Start date
Start date
Interest list
Member price
€475
Members €475
Non-members €575
BZB €475
CPD Hours General
Bank 6h
Insurances 6h
Consumer loans 6h
Mortgages 6h
Compliance 3h
  • Accessible, clear, and directly applicable
  • Learn in a group, in a motivating and targeted way
  • Deepen your knowledge and obtain recognized continuing professional development hours
  •  
Objective

An education with impact

Artificial Intelligence (AI) is no longer a thing of the future, it’s already transforming the financial sector today. This training combines a clear, practical introduction to AI with an interactive gamified exercise that allows participants to apply their newly acquired knowledge immediately. The result is hands-on, practice-oriented learning.

The objectives of this training are to:

  • gain insight into the basic principles, applications, and challenges of artificial intelligence in the financial sector;
  • reflect critically on the ethical, legal, and organizational implications of AI;
  • apply AI knowledge through practical, interactive scenarios.
Target audience

This training is for

The training course can be followed by professionals in the financial sector who want to acquire a foundational understanding of artificial intelligence and apply that knowledge in an interactive way.

Contents and practical information

Step by step through the training process

CONTENT

Morning: AI Literacy for the Financial Sector

Participants gain a solid understanding of the core concepts and practical applications of AI within the financial sector. They learn to assess both the risks and opportunities critically.

  • AI Fundamentals
    • What is AI and how does it work?
    • Definitions, data types, and a brief history of AI
  • Practical AI Applications
    • How is AI currently applied in different sectors?
    • Impact on teams such as HR, marketing, and legal departments
    • Case studies: the use of AI in banking, insurance, and other financial domains
  • Risks and Opportunities
    • Risks such as bias, discrimination, and misuse of AI (e.g., deepfakes)
    • How to manage and mitigate AI-related risks at personal and organizational levels
  • Policy and Regulation
    • Overview of AI-related regulation and compliance
    • What does the EU AI Act mean for companies and individuals?
  • Guidelines + Q&A
    • Practical tips for working safely and effectively with AI
    • How to interpret AI outcomes, perform fact-checking, and make AI-informed decisions
    • Open Q&A

Afternoon: Capture the AI Flag – Gamified AI Training

A unique and interactive AI game developed by PwC, designed to help participants apply AI skills in practice. Participants put their knowledge into action through realistic scenarios, learning to evaluate AI solutions and make impactful decisions.

  • A game where participants face challenges that simulate real-world AI applications
  • Topics include ethics, data processing, customer experience, risk management, and more
  • Learning objective: reflect on real AI dilemmas and stimulate collaboration between business and technology
  • Setup: participants compete in a series of AI missions with real-time feedback and coaching

 

PRACTICAL INFORMATION

  • Duration: 1 day of training (6 class hours)
  • Hours: 09:00 to 17:00
  • Location: Febelfin Academy: Phoenix building, Koning Albert II-laan/Boulevard du Roi Albert II 19, 1210 Brussels
  • Language: This training will be given in English
Pricing

Rates and benefits

Member price
€475
Members €475
Non-members €575
BZB €475

* Are you entitled to compensation or subsidies?
* Price: service provided as part of continuing vocational training, VAT exempt

Teachers

Learn from experienced experts

Learning format

Our guidance throughout the learning process

You follow a ‘Classroom training’ in a group. You, the other participants and the teacher are all present in the same classroom at an agreed time. There is an opportunity for interaction and feedback, both from the participants to the teacher and vice versa. The teaching material consists as a basis of a presentation via the MyFA learning platform, supplemented with various other items (such as digital syllabus, presentation, audiovisual fragments, etc.).

Basic
In class training
Start date
Start date
Interest list
Member price
€475
Members €475
Non-members €575
BZB €475
CPD Hours General
Bank 6h
Insurances 6h
Consumer loans 6h
Mortgages 6h
Compliance 3h
  • Accessible, clear, and directly applicable
  • Learn in a group, in a motivating and targeted way
  • Deepen your knowledge and obtain recognized continuing professional development hours
  •  
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