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EBA Guidelines on outsourcing arrangements

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In the context of digitalization, outsourcing is a way to get access to new technologies and to achieve economies of scale.  

The European Banking Authority (EBA) guidelines on outsourcing contain specific provisions for the outsourcing arrangements of financial institutions. The National Bank of Belgium has incorporated those guidelines within its supervisory practice.  

To help you find your way through the requirements, the speaker will present a very concrete and pragmatic “road to compliance”. 

The objective of this course is:


Level Expert
Learning format Live webinar

Total price *

Members: € 345
Non-members: € 380
Partners/ BZB: € 345
Incompany: tailor-made, prices on request

* Are you entitled to an allowance or subsidy?
* Price: service in the context of continuing professional training, exempt from VAT

CPD Hours Compliance: 3h

Continuing Professional Development

Please let us know you're interested in this training should there be no date available, the planned date does not suit you and/or this session is full. As soon as about 5 people are registered on the interest list, we will propose a new course date. Your registration on the interest list is free of charge and without any obligation.

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Target group

The training course can be followed by various target groups:

  • compliance;
  • legal;
  • procurement. 

Required prior knowledge

Expert level training: this training requires thorough prior knowledge of the subject.



  • Step 0: Understanding the regulatory framework
  • Step 1: Setting the bar
  • Step 2: Drafting the outsourcing policy
  • Step 3: Adapting internal processes and creating awareness
  • Step 4: Listing and assessment of all the service providers
  • Step 5: Alignment of the contracts
  • Step 6: Filling the outsourcing register
  • Step 7: Be ready to report to the NBB



  • Duration: ½ day of training (3 hours)
  • Hours: 13:30 to 17:00
  • Location: This training takes place online. 
  • Language: This training will be given in English.
  • Additional information: How do you start the webinar? You will receive a login and password by email to access our platform. In the platform you will find a link. By clicking on the scheduled date the webinar will start via Webex.
    In order to receive CPD hours, it is important to enter your own name and surname in Webex, follow the entire training day and answer the questions suggested by the trainer. Do not follow the training with several people on the same PC.


Un « Webinaire en direct » se suit en groupe. C’est « learning-apart-together ». À un moment convenu, le professeur et les participants se connectent à un outil de vidéoconférence, chacun à l’endroit où il se trouve et avec son propre ordinateur. Grâce à la caméra, au microphone et à la fonction chat de cet outil, il existe des possibilités d'interaction et de feed-back, tant des participants à l’enseignant qu’inversement. Le matériel didactique se compose comme base d’une présentation via la plateforme d’apprentissage MyFA, complétée de supports divers tels que syllabus numérique, présentation, extraits audiovisuels…

Course material: 

  • PowerPoint presentation;
  • Live video. 


Thomas Faelli
Compliance & audit