Practical information
Training courses, CPD
Exams

Is your situation special and do you need flexibility?

Febelfin Academy is committed to equal opportunities and diversity.

We strive to provide all our participants with an optimal learning environment, ensuring that everyone has equal access to training opportunities. This commitment is reflected both in a structural, inclusive diversity policy and in the provision of specific support measures for participants with a disability.

Accessible training programmes and examinations

Our training programmes and on-site examinations are accessible to everyone.
Our buildings are fully adapted for persons with a disability:

  • no level differences
  • easy access to buildings for wheelchair users
  • adapted parking and sanitary facilities

In addition, participants with a disability may request flexibility arrangements when attending a training programme or taking an on-site examination.

 Important: these flexibility measures apply exclusively to on-site examinations and do not apply to proctored examinations.

What does flexibility mean?

Flexibility refers to reasonable accommodations made to the organisation of the training programme or examination, with the aim of providing every participant with equal opportunities in a learning or assessment context.

These measures are considered reasonable when they meet the following three criteria:

  • Feasibility (participant’s perspective):
    the accommodation takes the participant’s specific situation into account and provides an equal opportunity to succeed.
  • Acceptability (trainer’s perspective and learning outcomes):
    the level of the training programme or examination remains unchanged, regardless of the flexibility granted.
  • Fairness (perspective of other participants):
    other participants should not feel disadvantaged compared to another candidate.

Who is eligible?

Participants with a disability, including but not limited to:

  • visual, auditory or motor impairment
  • coordination disorder
  • chronic medical condition
  • learning disability
  • attention deficit (hyperactivity) disorder (ADHD)
  • autism spectrum disorder
  • tic disorder
  • psychiatric disability

How to request flexibility?

  1. The participant concerned (and/or their training manager) must notify Febelfin Academy in writing, at least 5 calendar days before the start of the training programme or the on-site examination.
  2. Requests should be sent by email to info@febelfin-academy.be.
  3. A medical certificate issued by a recognised physician or specialist must be provided.
  4. All personal data are handled strictly confidentially.

Possible flexibility arrangements

Depending on the situation, Febelfin Academy may offer:

  • an adapted training programme or examination on paper
  • having the questions and answer options read aloud by a member of the Febelfin Academy team (e.g. in the case of dyslexia)
  • additional time to complete the training programme or examination
    (for examinations, this will take place in a separate room so as not to disturb other participants)

    These measures apply only to on-site examinations.