Digital native. Always up to date with the latest technologies, thinking how innovation can serve people. You’re independent but you’re not a lone wolf. Mingling and sharing your knowledge with the pack is what drives you forward.
Curious to know what a Customer Journey Specialist does to shape the future of finance?
Meet Damien who will share insights into his daily life as a Customer Journey Specialist at ING Bank.
You don’t need a specific background to become a Customer Journey Expert but you need to be able to put yourself in the shoes of your customer and show empathy towards them.